The Next Generation of Service Lines:
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Creating service lines around select hospital service groups has been a successful strategy for fostering growth and performance improvement. As the market changes – accountable care, bundled payment, etc. – so too must our service line strategy(s). This white paper highlights some of the key steps to update your service lines and keep them valuable in tomorrow’s environment. Specifically:
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Develop Your Orthopedic StrategyCecily Lohmar, Principal |
Ask any hospital administrator what their key service lines are and orthopedics is likely to be in the top three. Despite a poor economy, the orthopedics market continues to grow, whether it be fracture care in the emergency room or sports medicine on the playing field.It’s not just demographics driving orthopedic growth. Advances in medical technologies also contribute significantly, enabling more and more people to benefit from orthopedic procedures. Joint replacements are being done on younger and younger candidates, replacements have extended beyond hips and knees, and those with back injuries have more treatment options than ever before. Finally, Medicare’s bundled payment initiatives present opportunities for providers to position for the first wave of value based purchasing.
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Community Health Needs Assessment Provides Benefits for Non-Profit HospitalsHoward Gershon and Cecily Lohmar, Principals |
The Patient Protection and Affordable Care Act (PPACA) holds community hospitals more accountable for living up to their charitable missions through the Community Health Needs Assessment (CHNA or Assessment). While improving the health of the community is in most, if not all, the mission statements of nonprofit hospitals and health systems, most community hospitals’ human and capital resources are typically spent treating the sick or injured. Often this core mission gets lost in efforts to build market share and ensure financial success. The balance of ‘mission versus margin’ is a difficult one for all.
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Strategic Benchmarks for Behavioral Health SystemsCecily Lohmar, Principal |
Few hospital services have suffered as much as behavioral health services in the last several years. Behavioral health care has struggled to gain acceptance in the medical and some patient communities…Yet, many successful behavioral health systems exist within hospitals and health systems. Some characteristics of these successful providers are described here.
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Time to Re-form Your Service Line Strategy?(Part 1 in a Series) Cecily Lohmar, Principal |
Service line strategies are being pursued for a variety of reasons; volume growth and program development are probably the most common reasons cited, but lowered cost and improved quality are also frequent expectations. As we look to life under reform, we at New Heights Group think organizations that have invested in service lines will have an advantage over those who have not.
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Time to Re-form Your Service Line Strategy?(Part 2 in a Series) Cecily Lohmar, Principal |
Last month, we outlined the benefits of a service line initiative, and described the different models being used in healthcare today, as well as one that hasn’t seen success to date but may be a model in the future. This month, we’ll look at how you can determine which model is the best fit for your organization.
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